We are looking for a Cash Application Clerk to support the day-to-day processing of the Accounts Receivable (AR) function. This role is responsible for posting customer receipts, resolving payment exceptions, and coordinating closely with Collections and Business Units to manage overdue balances and ensure timely and accurate cash application. You will also monitor customer billing balances and help assign overdue amounts to business partners in line with the collection escalation procedure.
Key responsibilities
- Receive and post customer remittances to customer accounts
- Investigate overpayments and underpayments to enable accurate posting
- Review the aging of receivables and specific account balances to ensure timely receipt of payment
- Take action to re-bill customers or forward accounts to Collections for follow-up
- Process AR adjustments related to errors or omissions (including credits and debits)
- Resolve unapplied and unidentified receipts on a daily basis
- Maintain a clean ledger with minimal aged open transactions
- Administer month-end procedures for Accounts Receivable
- Liaise with Business Units to manage overdue receipts and support resolution
- Create and produce AR reports for management review
- Identify problem areas and help drive process improvements
- Maintain an up-to-date AR operations manual
- Administer direct debit operations, including managing Direct Debit batches to ensure accurate charging
- Record unpaid direct debits to support correct bank and customer reconciliations
- Cooperate with the Collections team to add/update direct debit instructions and ensure timely submissions
Qualifications & skills
- High School diploma
- Basic experience in accounting / Accounts Receivable
- Ability to quickly become a proficient user of Oracle Financial Applications
- Knowledge of International Accounting Standards
- Strong communication and collaboration skills
- English mandatory
Offer:
- Direct contract with the client
- Hybrid role
- Possibility of career growth